Client-Focused Banker: Tech-Savvy & Relationship Builder

Next Frontier Capital; Garland (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Backup child-care

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is hiring an Associate Banker to deliver hospitality, build trusted client relationships, and provide knowledgeable banking solutions. You will greet clients, explain products, and guide them through routine transactions using concierge-style service.

The role emphasizes teamwork, compliance, and leveraging digital tools to enhance the customer experience across branch operations and everyday banking needs.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients entering the branch.
• Exceed client expectations by servicing accounts and opening new accounts while following policies.
• Educate clients on day-to-day banking and technology self-service options like mobile app and ATMs.
• Build relationships by listening, asking questions, and collaborating with team members to meet financial goals.
• Perform branch operations, including handling cash devices in accordance with bank policies.

Skills

Client service

Relationship building

Effective communication

Problem resolution

Team collaboration

Tech literacy

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver hospitality, build trusted client relationships, and provide knowledgeable banking solutions. You will greet clients, explain products, and guide them through routine transactions using concierge-style service.

The role emphasizes teamwork, compliance, and leveraging digital tools to enhance the customer experience across branch operations and everyday banking needs.