Client-Focused Banker: Build Relationships & Tech Solutions

JPMorgan Chase & Co.; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, understand their needs, and guide them through banking solutions using modern technology. You will build trusted relationships by delivering attentive service and sharing product knowledge to help clients meet their financial goals.

You will work with branch teammates to deliver seamless service, handle account servicing, and assist with routine transactions while adhering to regulatory requirements and bank policies.

Qualifications

• Client service experience or comparable experience.
• Ability to engage clients and communicate clearly.
• Ability to build trusted relationships with clients.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them in branch services.
• Provide account servicing and opening of new accounts while following policies and regulatory requirements.
• Assist clients with day-to-day banking transactions and use of self-service options like mobile app and online banking.
• Build relationships with clients through active listening, empathy, and sharing solutions with the team.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Communication

Empathy

Team collaboration

Product knowledge

Learning agility

Problem resolution

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, understand their needs, and guide them through banking solutions using modern technology. You will build trusted relationships by delivering attentive service and sharing product knowledge to help clients meet their financial goals.

You will work with branch teammates to deliver seamless service, handle account servicing, and assist with routine transactions while adhering to regulatory requirements and bank policies.