Client-Focused Banker: Relationship Building & Tech

Next Frontier Capital; Branford (CT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup child-care

Tuition reimbursement

Job summary

Chase is seeking an Associate Banker to welcome clients, open accounts, and guide customers through digital banking tools. You’ll build trusted relationships, educate clients on Chase’s products, and collaborate with branch colleagues to meet financial goals while adhering to banking policies.

This role emphasizes hospitality, teamwork, and delivering exceptional client experiences. The position supports a diverse, inclusive workplace with opportunities for growth and development, along with a

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships and educate clients.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by handling account servicing and opening new accounts in compliance with policies.
• Educate clients on day‑to‑day banking transactions and digital self‑service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service experience

Active listening

Effective communication

Teamwork

Problem resolution

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, open accounts, and guide customers through digital banking tools. You’ll build trusted relationships, educate clients on Chase’s products, and collaborate with branch colleagues to meet financial goals while adhering to banking policies.

This role emphasizes hospitality, teamwork, and delivering exceptional client experiences. The position supports a diverse, inclusive workplace with opportunities for growth and development, along with a