Client-Focused Banker: Digital Banking & Service

Truist Wealth; Cherokee Park (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

401k plan

Vacation days

Sick days

Job summary

Truist Financial Corporation seeks a client-focused banking professional in the United States. You will handle routine and complex transactions, educate clients about digital channels, and help identify opportunities for additional services.

The role supports the branch team and requires strong relationship-building skills. Eligibility includes a high school diploma and 2+ years in teller or customer service roles.

Qualifications

• High school diploma or equivalent required.
• Two years teller or cash handling or client service experience preferred.
• Six months of client relationship building or sales experience helpful.
• Excellent interpersonal and communication skills are essential.
• Ability to use PC keyboard and branch automation software.
• Willingness to travel and work weekends/extended hours as needed.

Responsibilities

• Deliver timely and accurate client transactions and maintain proper records.
• Educate clients on digital channels (ATMs, Online/Mobile banking).
• Support branch sales by outreach and identifying client needs.
• Understand and apply Integrated Relationship Management (IRM).
• Participate in branch leadership routines and training sessions.
• Maintain compliance with internal controls and policies.
• Serve as secondary contact for new account openings and issue resolution.

Skills

Customer service

Interpersonal skills

Multi-tasking

Microsoft Office

PC literacy

Travel flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation seeks a client-focused banking professional in the United States. You will handle routine and complex transactions, educate clients about digital channels, and help identify opportunities for additional services.

The role supports the branch team and requires strong relationship-building skills. Eligibility includes a high school diploma and 2+ years in teller or customer service roles.