Client-Focused Banker Associate — Tech-Savvy & Welcoming

JPMorgan Chase & Co.; Elmont (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. invites applications for an Associate Banker to join our branch team in New York.

The role centers on delivering exceptional client experiences, greeting clients, and guiding them through everyday banking needs using our digital tools and in-branch services. You'll build trusted client relationships, educate customers on products, handle account services, and support branch operations with accuracy and care.

Qualifications

• Client service experience or comparable experience.
• Ability to exceed client expectations.
• Ability to engage clients with clear and polite communication.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Provide account servicing and maintenance, and assist with opening new accounts.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build trusted relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Communication

Teamwork

Learning agility

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. invites applications for an Associate Banker to join our branch team in New York.

The role centers on delivering exceptional client experiences, greeting clients, and guiding them through everyday banking needs using our digital tools and in-branch services. You'll build trusted client relationships, educate customers on products, handle account services, and support branch operations with accuracy and care.