Customer-First Banker: Relationship Builder & Tech-Savvy

JPMorgan Chase & Co.; New York (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker in New York to deliver welcoming, attentive service and leverage digital tools. You will open new accounts, educate clients on products, and collaborate with the branch team to drive goals and a superior client experience.

The role emphasizes relationship-building, empathy, and ownership of the client journey, supported by strong regulatory compliance and a tech-forward approach.

Qualifications

• Customer-centric service mindset with hospitality focus.
• Ability to learn and explain banking products and processes.
• Strong communication and relationship-building skills.
• Adherence to policies and regulatory requirements.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Open new accounts and service existing ones while following procedures.
• Assist clients with day-to-day banking using Chase digital tools.
• Build trusted relationships and partner with branch team to meet goals.
• Support branch operations and adhere to bank policies.

Skills

Client service

Relationship building

Communication

Empathy & listening

Team collaboration

Problem solving

Product knowledge learning

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker in New York to deliver welcoming, attentive service and leverage digital tools. You will open new accounts, educate clients on products, and collaborate with the branch team to drive goals and a superior client experience.

The role emphasizes relationship-building, empathy, and ownership of the client journey, supported by strong regulatory compliance and a tech-forward approach.