Client-Focused Automotive Service Advisor

Classic Toyota of Hampton; Hampton (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, Medical

401K

Paid Time Off

Job summary

Toyota of Hampton is seeking an experienced Service Advisor to join our clean, safe, and growing dealership. In this role you will work with clients one-on-one, use our DMS to create repair orders, and monitor vehicle progress while updating clients regularly.

The ideal candidate has past experience as a Service Advisor or similar role, brings high energy, integrity, and a passion for delivering outstanding customer service. We offer health benefits, 401K, and paid time off.

Qualifications

• Experience as a Service Advisor or similar role is required.
• Strong customer focus and communication skills.
• Energetic, reliable, and committed to long-term career.
• Ability to work in a fast-paced dealership environment.

Responsibilities

• Interact with clients one-on-one to deliver a positive experience.
• Use DMS to create repair orders and verify client information.
• Monitor progress of vehicles and update clients regularly.
• Ensure final invoices are accurate and explain charges to clients.

Skills

Customer service

Communication skills

High energy

Integrity

Tools

DMS system usage

Job description

Toyota of Hampton is seeking an experienced Service Advisor to join our clean, safe, and growing dealership. In this role you will work with clients one-on-one, use our DMS to create repair orders, and monitor vehicle progress while updating clients regularly.

The ideal candidate has past experience as a Service Advisor or similar role, brings high energy, integrity, and a passion for delivering outstanding customer service. We offer health benefits, 401K, and paid time off.