Client-First Branch Relationship Banker

JPMorganChase; Grayslake (IL); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching and more

Descripción de la vacante

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to deliver high‑quality customer service in a branch setting. You will welcome clients, identify financial needs, and offer suitable solutions while leveraging Chase mobile and online platforms.

You will work with a team of experts to address complex financial needs and ensure compliant, accurate service. The role requires strong communication, the ability to resolve issues quickly, and availability for branch hours including

Formación

• High school diploma or GED required.
• Excellent communication skills in person and over the phone.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and comply with policies.
• Ability to work branch hours including weekends and some evenings.
• Experience in retail or financial services is preferred.

Responsabilidades

• Put clients first and exceed their expectations with friendly service.
• Engage in clear, consultative communication to build trust.
• Assist walk-in and scheduled clients in person and by phone.
• Educate clients on technology solutions like mobile apps and ATMs.
• Learn products and collaborate with the team to address needs.
• Adhere to banking policies, procedures, and regulatory requirements.

Conocimientos

Customer service

Communication skills

Problem solving

Risk/compliance awareness

Attention to detail

Educación

High School Diploma or GED

Descripción del empleo

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to deliver high‑quality customer service in a branch setting. You will welcome clients, identify financial needs, and offer suitable solutions while leveraging Chase mobile and online platforms.

You will work with a team of experts to address complex financial needs and ensure compliant, accurate service. The role requires strong communication, the ability to resolve issues quickly, and availability for branch hours including