Client-First Relationship Banker

Aumni; San Jose (CA); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Health coverage

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to represent our brand in the branch, delivering exceptional hospitality and fintech-enabled solutions.

You will welcome clients, understand financial needs, and provide tailored product recommendations to enhance the client experience. You will connect clients to technology (Chase Mobile App, Chase.com) and work with a team of experts to address complex financial needs while complying with banking regulations.

Qualifications

• Create memorable client experiences and tailor solutions.
• Communicate clearly in person and over the phone to understand needs.
• Resolve client issues with attention to detail while adhering to policies.

Responsibilities

• Put clients first and exceed expectations with friendly service.
• Engage in consultative communication to build trust and understand needs.
• Assist walk-in and scheduled clients in person or by phone to build relationships.
• Educate clients on technology like mobile app, online banking, and ATMs.
• Learn products and procedures quickly to consult on banking solutions.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Client experience

Excellent communication

Problem resolution

Risk and compliance awareness

Branch hours flexibility

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Relationship Banker to represent our brand in the branch, delivering exceptional hospitality and fintech-enabled solutions.

You will welcome clients, understand financial needs, and provide tailored product recommendations to enhance the client experience. You will connect clients to technology (Chase Mobile App, Chase.com) and work with a team of experts to address complex financial needs while complying with banking regulations.