Client-First Relationship Banker

JP Morgan Chase; Antioch (IL); On-site; USD 42,000 - 70,000; Full time

Job summary

JPMorgan Chase seeks an Associate Relationship Banker in a Chase Branch to provide hospitality-driven service and banking guidance. You will welcome clients, assess financial needs, and offer tailored solutions using Chase tools and digital channels, contributing to branch success.

You will learn products quickly, collaborate with specialists, and adhere to regulatory requirements while delivering a memorable client experience.

Qualifications

• Excellent communication skills, both in person and over the phone.
• Ability to explain banking features and tailor solutions.
• Attention to detail to resolve client issues within risk guidelines.
• Willingness to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed expectations with friendly service.
• Engage in clear, consultative communication to build trust.
• Assist walk-in and scheduled clients in person and by phone.
• Educate clients on technology solutions like Chase Mobile App and Chase.com.
• Learn products quickly and connect clients to experts for complex needs.
• Adhere to banking policies, procedures, and regulatory requirements.

Skills

Client communication

Customer service

Problem solving

Risk/compliance awareness

Branch hours flexibility

Education

High school diploma or GED

College degree or military equivalent

Job description

JPMorgan Chase seeks an Associate Relationship Banker in a Chase Branch to provide hospitality-driven service and banking guidance. You will welcome clients, assess financial needs, and offer tailored solutions using Chase tools and digital channels, contributing to branch success.

You will learn products quickly, collaborate with specialists, and adhere to regulatory requirements while delivering a memorable client experience.