Client-First Banking Concierge & Relationship Builder

JPMorgan Chase

Georgia

On-site

USD 42,000 - 56,000

Full time

3 days ago

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Job summary

JPMorgan Chase seeks an Associate Banker to deliver welcoming, client‑focused service in a branch setting. You will greet clients, assist with accounts, and educate customers on digital tools like Chase Mobile and online banking.

The role emphasizes building trusted relationships and collaborating with team members to meet clients’ financial goals. You will support day‑to‑day banking needs, assist with new accounts, and help customers navigate services while complying with policies and

Qualifications

Client service experience or comparable experience.
Ability to put clients first and exceed their expectations.
Ability to build trusted relationships with clients.
Ability to engage clients with clear and polite communication.
Ability to resolve client issues quickly with attention to detail.
Ability to collaborate with team to deliver seamless service.

Responsibilities

Create a welcoming environment by greeting clients and managing lobby flow with a tablet and waiting queue.
Exceed client expectations by servicing accounts and opening new accounts in line with policies.
Educate clients on day‑to‑day banking and digital options like Chase Mobile App and online banking.
Build meaningful relationships by listening, asking questions, and sharing product knowledge.
Support branch operations and cash handling while adhering to bank policies and procedures.