Guest-First Banking Associate | Client Care & Tech Solutions

Aumni; Rossford (OH); Vor Ort; USD 36.000 - 60.000; Vollzeit

Zusammenfassung

Chase is seeking an Associate Banker to deliver hospitality-focused service and build trusted relationships with clients in our branch. You will welcome customers, guide them through banking solutions, and use digital tools to enhance their experience.

In this role you will open accounts, educate clients on Chase Mobile and online platforms, and collaborate with teammates to meet financial goals while adhering to policies and regulatory requirements.

Qualifikationen

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Strong communication and listening skills.
• Comfort with technology and digital banking tools.
• Willingness to learn products, services, and procedures.

Aufgaben

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts following policy.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations in line with bank policies, including cash handling and vault control.

Kenntnisse

Client service

Communication

Relationship building

Problem solving

Teamwork

Ausbildung

High school diploma or GED

Jobbeschreibung

Chase is seeking an Associate Banker to deliver hospitality-focused service and build trusted relationships with clients in our branch. You will welcome customers, guide them through banking solutions, and use digital tools to enhance their experience.

In this role you will open accounts, educate clients on Chase Mobile and online platforms, and collaborate with teammates to meet financial goals while adhering to policies and regulatory requirements.