Client-First Associate Banker - Tech-Savvy & Hospitality

Aumni; Spring Hill (TN); On-site; USD 42,000 - 66,000; Full time

Job summary

Chase seeks an Associate Banker to deliver hospitality and financial solutions in a branch setting. You will greet clients, guide them through opening accounts, and help with day-to-day transactions using Chase Mobile App, Chase.com, and ATMs.

This role emphasizes building trusted relationships, understanding client needs, and collaborating with team members to meet financial goals while adhering to regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to quickly and effectively resolve client issues.
• Ability to elevate the client experience through teamwork.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies and procedures.
• Educate clients on day-to-day banking and digital platforms.
• Build relationships with clients by listening, asking questions, and offering solutions.
• Perform branch operations and assist with cash handling following bank policies.

Skills

Client service experience

Relationship building

Communication

Problem solving

Team collaboration

Adaptability

Learning new processes

Education

High school diploma or GED

Job description

Chase seeks an Associate Banker to deliver hospitality and financial solutions in a branch setting. You will greet clients, guide them through opening accounts, and help with day-to-day transactions using Chase Mobile App, Chase.com, and ATMs.

This role emphasizes building trusted relationships, understanding client needs, and collaborating with team members to meet financial goals while adhering to regulatory requirements.