Client-First Banking Associate | Relationship Builder

Aumni; Muskegon (MI); On-site; USD 38,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker in the United States to deliver hospitality, build trusted client relationships, and guide customers through banking products and digital tools. You will work with branch teams to provide seamless service and support clients in achieving their financial goals.

The role emphasizes greeting clients, opening accounts, educating on Chase Mobile App and Chase.com, and maintaining compliance with banking requirements while delivering a positive client experience.

Qualifications

• Ability to put clients first and exceed expectations with attentive, friendly service.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication and empathy.
• Ability to quickly resolve client issues with attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies and procedures.
• Educate clients on day-to-day banking and digital self-service tools.
• Develop meaningful relationships by listening, asking questions, and collaborating with team.
• Handle branch operations, including cash devices, in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning quickly

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in the United States to deliver hospitality, build trusted client relationships, and guide customers through banking products and digital tools. You will work with branch teams to provide seamless service and support clients in achieving their financial goals.

The role emphasizes greeting clients, opening accounts, educating on Chase Mobile App and Chase.com, and maintaining compliance with banking requirements while delivering a positive client experience.