Client-First Banking Associate: Tech-Savvy & Trusted

JP Morgan Chase

Spring Hill (FL)

On-site

USD 38,000 - 52,000

Full time

12 days ago

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Job summary

Chase is seeking an Associate Banker to deliver friendly, attentive service and help clients reach their financial goals in a branch setting. You will greet clients, guide them through basic transactions, open accounts, and promote Chase digital tools.

The role emphasizes relationship-building, teamwork, and compliance with banking standards. You will learn products quickly, collaborate with the branch team, and support daily operations including cash handling and lobby management to ensure a

Qualifications

  • Experience in client service or retail banking is preferred.
  • Ability to learn products, services and procedures quickly.
  • Strong communication and listening skills for effective client interactions.

Responsibilities

  • Create a welcoming environment by greeting clients and managing lobby flow using the tablet and queue system.
  • Provide account servicing, open new accounts, and ensure compliance with policies and regulations.
  • Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
  • Build relationships through active listening, empathy, and sharing product knowledge with the branch team.
  • Support branch operations and cash handling in accordance with bank policies.

Skills

Client service
Relationship building
Effective communication
Problem solving
Team collaboration
Product knowledge
Learning agility

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver friendly, attentive service and help clients reach their financial goals in a branch setting. You will greet clients, guide them through basic transactions, open accounts, and promote Chase digital tools.

The role emphasizes relationship-building, teamwork, and compliance with banking standards. You will learn products quickly, collaborate with the branch team, and support daily operations including cash handling and lobby management to ensure a

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