Client-First Banker: Tech-Savvy Financial Guidance

Testing Site - JPMC; Indianapolis (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service by greeting clients, guiding them through transactions, supporting account openings, and ensuring compliance with policies and regulatory requirements. The role emphasizes hospitality and precise processing in a busy branch.

You will educate clients on Chase digital tools, including mobile and online banking, build trusted relationships through active listening, and connect customers with specialists when needed.

Qualifications

• Minimum high school diploma or GED required.
• Experience in client-facing roles preferred.
• Ability to follow procedures and maintain accuracy.
• Strong communication and interpersonal skills.
• Willingness to learn banking products and policies.

Responsibilities

• Greet clients and create a welcoming environment while assisting with transactions and account openings.
• Process day‑to‑day transactions and help with new accounts in adherence to policies.
• Educate clients on Chase digital tools and self‑service options.
• Build client relationships through listening, empathy, and product knowledge.
• Support branch operations and cash handling in line with procedures.

Skills

Customer service

Relationship building

Active listening

Team collaboration

Learning new products

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service by greeting clients, guiding them through transactions, supporting account openings, and ensuring compliance with policies and regulatory requirements. The role emphasizes hospitality and precise processing in a busy branch.

You will educate clients on Chase digital tools, including mobile and online banking, build trusted relationships through active listening, and connect customers with specialists when needed.