Client-First Banking Associate | Tech-Savvy Service Pro

JPMorgan Chase & Co.; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase, part of JPMorgan Chase & Co., seeks an Associate Banker to represent our brand with hospitality in the branch and to deliver exceptional client experiences.

You will greet clients, open accounts, provide account servicing, and educate customers on digital tools like Chase Mobile App and Chase.com to meet their financial goals.

The role emphasizes listening, empathy, and accurate service while adhering to all policies, procedures, and regulatory requirements.

Qualifications

• Ability to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships with clients.
• Strong learning ability for products, services and procedures.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Open new accounts and provide servicing while following policies.
• Educate clients on daily banking and digital tools like Chase Mobile App.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Support branch operations and cash handling within bank policies.

Skills

Client service

Relationship building

Communication

Tech products

Cash handling

Product knowledge

Education

High school diploma or GED

Job description

Chase, part of JPMorgan Chase & Co., seeks an Associate Banker to represent our brand with hospitality in the branch and to deliver exceptional client experiences.

You will greet clients, open accounts, provide account servicing, and educate customers on digital tools like Chase Mobile App and Chase.com to meet their financial goals.

The role emphasizes listening, empathy, and accurate service while adhering to all policies, procedures, and regulatory requirements.