Client-First Banking Associate & Relationship Builder

JPMorganChase

Naperville (IL)

On-site

USD 40,000 - 52,000

Full time

14 days+

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Job summary

Join JPMorgan Chase as an Associate Banker in Naperville to deliver exceptional client experiences by greeting customers, processing transactions, and opening new accounts. You will leverage Chase Mobile App and Chase.com to educate clients on digital banking solutions and collaborate with a team of experts to help clients meet their financial goals.

The role emphasizes a welcoming, compliant service culture, strong product knowledge, and ability to work closely with clients and teammates in a

Qualifications

Ability to put clients first and exceed their expectations with friendly service.
Ability to build trusted relationships and demonstrate genuine care.
Ability to learn products, services, and procedures quickly.
Experience in client service or related roles is preferred.
High school diploma or GED or equivalent qualification.

Responsibilities

Create a welcoming environment by greeting clients and managing lobby flow.
Assist with day-to-day transactions and open new accounts in compliance with policies.
Educate clients on technology self-service options like Chase Mobile App, Chase.com, and ATMs.
Build relationships by listening, asking questions, and providing product knowledge.
Perform branch operations and manage cash devices following bank policies.