Client-Focused Banking Associate

JPMorganChase; Northbrook (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

JPMorgan Chase in Northbrook, IL seeks an Associate Banker to deliver welcoming, service‑oriented banking experiences. You will greet clients, open accounts, and help clients leverage digital tools like the Chase Mobile App to meet their financial goals.

You will build trusted relationships, provide product knowledge, and collaborate with branch teammates to drive client satisfaction. This role emphasizes service excellence and adherence to regulatory requirements.

Qualifications

• Client service experience or similar role.
• Ability to listen and respond with empathy.
• Strong communication and interpersonal skills.
• Ability to adapt to new banking technology.
• Willingness to follow policies and procedures.

Responsibilities

• Create a welcoming environment; greet clients and manage lobby flow.
• Provide account servicing; open new accounts and maintain existing ones.
• Educate clients on day-to-day banking and use of self-service options.
• Build relationships by listening, asking questions, and sharing solutions.
• Handle branch operations and cash devices following policies and procedures.

Skills

Client service

Relationship building

Communication

Attention to detail

Teamwork

Product knowledge

Education

High school diploma

Tools

Chase Mobile App

Job description

JPMorgan Chase in Northbrook, IL seeks an Associate Banker to deliver welcoming, service‑oriented banking experiences. You will greet clients, open accounts, and help clients leverage digital tools like the Chase Mobile App to meet their financial goals.

You will build trusted relationships, provide product knowledge, and collaborate with branch teammates to drive client satisfaction. This role emphasizes service excellence and adherence to regulatory requirements.