Client-First Banker: Build Relationships & Digital Banking

J.P. Morgan; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Wellness centers on-site

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase, the consumer banking division of J.P. Morgan, seeks an Associate Banker to deliver hospitality-driven service and expert product knowledge. You will greet clients, open accounts, and guide them through digital tools like Chase Mobile App and Chase.com while partnering with branch teammates to reach financial goals.

In this role you will handle routine branch operations with care, ensuring compliance and a high-quality client experience throughout interactions.

Qualifications

• Ability to put clients first and exceed their expectations with attentive service.
• Ability to build trusted relationships through genuine care.
• Ability to engage clients and understand their needs with clear communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to collaborate with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts per policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and cash handling adhering to policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase, the consumer banking division of J.P. Morgan, seeks an Associate Banker to deliver hospitality-driven service and expert product knowledge. You will greet clients, open accounts, and guide them through digital tools like Chase Mobile App and Chase.com while partnering with branch teammates to reach financial goals.

In this role you will handle routine branch operations with care, ensuring compliance and a high-quality client experience throughout interactions.