Client-First Banking Associate

Aumni; Philadelphia (Philadelphia County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

On-site wellness centers

Retirement savings plan

Backup child-care

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker in the United States to welcome clients, build relationships, and deliver banking solutions using mobile and online tools. You will greet clients, open accounts, and help with transactions while ensuring compliance with bank policies.

Join our team to provide friendly, attentive service, learn products quickly, and collaborate with branch colleagues to achieve financial goals for customers and the community.

Qualifications

• High school diploma or GED.
• Strong client service orientation.
• Ability to learn products and procedures quickly.
• Excellent communication and empathy.

Responsibilities

• Greet clients, manage lobby flow, schedule/cancel meetings using a tablet.
• Open new accounts and service existing ones while following policies and regulations.
• Assist with day-to-day transactions and promote self-service tools (mobile app, online banking, ATMs).
• Build relationships through attentive listening and product knowledge.
• Support branch operations including cash handling per policies.

Skills

Client focus

Relationship building

Client engagement

Issue resolution

Team collaboration

Product knowledge

Customer service

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in the United States to welcome clients, build relationships, and deliver banking solutions using mobile and online tools. You will greet clients, open accounts, and help with transactions while ensuring compliance with bank policies.

Join our team to provide friendly, attentive service, learn products quickly, and collaborate with branch colleagues to achieve financial goals for customers and the community.