Client-First Banking Associate — Relationship Builder

JPMorgan Chase; Delafield (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

Chase is seeking an Associate Banker to embody hospitality and represent our brand with welcoming, attentive service. You will greet clients, guide them to banking solutions, and use digital tools like the Chase Mobile App to enhance their experience.

You will build trusted relationships, open and service accounts, process transactions, and collaborate with branch teammates to help clients achieve their financial goals while adhering to policies and regulatory requirements.

Qualifications

• Put clients first and deliver attentive service.
• Build trusted relationships with clients.
• Communicate clearly to understand and help clients.
• Resolve issues quickly with attention to detail.
• Collaborate with team to deliver seamless service.
• Learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and new account openings.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships with clients and collaborate with branch team to meet goals.
• Perform branch operations while adhering to policies and procedures.

Skills

Client service

Relationship building

Communication skills

Problem solving

Teamwork

Product knowledge

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to embody hospitality and represent our brand with welcoming, attentive service. You will greet clients, guide them to banking solutions, and use digital tools like the Chase Mobile App to enhance their experience.

You will build trusted relationships, open and service accounts, process transactions, and collaborate with branch teammates to help clients achieve their financial goals while adhering to policies and regulatory requirements.