Client-First Banker: Tech-Savvy, Trusted Advisor

JPMorganChase; Youngstown (OH); On-site; USD 38,000 - 62,000; Full time

Job summary

JPMorgan Chase is hiring an Associate Banker in our branch in Youngstown, OH. You will deliver hospitable service, greet clients, and guide them through our digital banking tools to meet their financial goals.

Responsibilities include account servicing, opening new accounts, and educating clients on Chase Mobile App and Chase.com. You will work with a team to ensure accurate, compliant operations and client satisfaction.

Qualifications

• Customer service mindset with a focus on hospitality.
• Ability to build trusted relationships with clients.
• Clear and empathetic communication to understand client needs.
• Strong problem-solving to resolve client issues.
• Collaborative teamwork to deliver seamless service.
• Willingness to learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations with account servicing, maintenance, and new accounts.
• Educate clients on day-to-day banking transactions and digital self-service tools.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations and cash devices while following policies.

Education

High school diploma or GED

Job description

JPMorgan Chase is hiring an Associate Banker in our branch in Youngstown, OH. You will deliver hospitable service, greet clients, and guide them through our digital banking tools to meet their financial goals.

Responsibilities include account servicing, opening new accounts, and educating clients on Chase Mobile App and Chase.com. You will work with a team to ensure accurate, compliant operations and client satisfaction.