Client-First Banking Associate

JP Morgan Chase; Town of Canandaigua (NY); On-site; USD 32,000 - 40,000; Full time

Job summary

JP Morgan Chase in New York is hiring a Branch Service Associate to greet clients, manage lobby flow on a tablet, check them in, and schedule or cancel meetings.

You will open accounts, service existing ones, and educate clients on Chase Mobile, Chase.com and ATMs, delivering attentive, compliant service.

Strong interpersonal skills, ability to learn products quickly, and a high school diploma or GED are required; cash handling and team collaboration are valued.

Qualifications

• Client-first service mindset and welcoming demeanor.
• Strong communication and listening skills.
• Ability to learn products, services, and procedures quickly.
• High school diploma or GED.

Responsibilities

• Greet clients and manage lobby flow using a tablet.
• Assist with account servicing and opening new accounts while following policies.
• Educate clients on Chase Mobile App, Chase.com, and ATMs.
• Build relationships and collaborate with branch team to meet goals.
• Perform branch operations and adhere to bank policies.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Technology aptitude

Cash handling

Education

High school diploma or GED

Job description

JP Morgan Chase in New York is hiring a Branch Service Associate to greet clients, manage lobby flow on a tablet, check them in, and schedule or cancel meetings.

You will open accounts, service existing ones, and educate clients on Chase Mobile, Chase.com and ATMs, delivering attentive, compliant service.

Strong interpersonal skills, ability to learn products quickly, and a high school diploma or GED are required; cash handling and team collaboration are valued.