Client-First Banker: Build Relationships & Tech Solutions

JP Morgan Chase; Benton (AR); On-site; USD 34,000 - 46,000; Full time

Job summary

JP Morgan Chase is seeking an Associate Banker to represent the Chase brand with warm hospitality and attentive service at our branch. You will greet clients, manage lobby flow, and schedule meetings using a tablet to ensure a smooth first impression.

You will educate clients on everyday banking, assist with new accounts, and maintain compliance while leveraging Chase Mobile App and ATMs to meet their needs. Team collaboration is essential to deliver outstanding client experiences.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Strong communication and interpersonal skills.
• Ability to build trusted relationships with clients.
• Comfort with technology and digital banking tools.
• Eagerness to learn products, services, and procedures.
• Attention to detail and compliance with policies.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow, using a tablet to check in clients and schedule meetings.
• Provide account servicing and maintenance, and open new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking with Chase Mobile App, Chase.com, and ATMs to meet banking needs.
• Build meaningful client relationships through listening, empathy, and product knowledge, collaborating with branch team.
• Assist with branch operations including cash devices and adherence to bank procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Technology literacy

Education

High school diploma or GED

Job description

JP Morgan Chase is seeking an Associate Banker to represent the Chase brand with warm hospitality and attentive service at our branch. You will greet clients, manage lobby flow, and schedule meetings using a tablet to ensure a smooth first impression.

You will educate clients on everyday banking, assist with new accounts, and maintain compliance while leveraging Chase Mobile App and ATMs to meet their needs. Team collaboration is essential to deliver outstanding client experiences.