Client-First Banking Associate

JPMorgan Chase & Co.; Spokane (WA); On-site; USD 42,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. in Spokane is seeking a branch associate focused on delivering exceptional service. You will greet clients, manage lobby flow with a tablet, and help schedule meetings while maintaining a welcoming atmosphere.

You will handle account servicing, openings, and daily banking tasks, guiding customers through Chase Mobile App, Chase.com, and ATMs. Collaboration with teammates ensures a seamless, caring client experience.

Qualifications

• Minimum high school diploma or GED required.
• Experience in client service or similar role preferred.
• Ability to learn Chase products and procedures quickly.

Responsibilities

• Greet clients and deliver friendly, attentive service to create a welcoming branch environment.
• Assist with account servicing, maintenance, and opening new accounts while following policies and regulations.
• Educate clients on day-to-day banking and digital self-service options like Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge with the team.
• Support branch operations including cash devices and adherence to bank policies.

Skills

Customer service

Relationship building

Effective communication

Problem solving

Team collaboration

Willingness to learn

Cash handling

Adaptability

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Spokane is seeking a branch associate focused on delivering exceptional service. You will greet clients, manage lobby flow with a tablet, and help schedule meetings while maintaining a welcoming atmosphere.

You will handle account servicing, openings, and daily banking tasks, guiding customers through Chase Mobile App, Chase.com, and ATMs. Collaboration with teammates ensures a seamless, caring client experience.