Associate Banker: Build Trusted Client Relationships

JPMorgan Chase & Co.; Spokane (WA); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in Spokane seeks an Associate Banker to deliver welcoming, client-focused service and support branch operations daily. You will greet clients, assist with new accounts, and guide them through digital banking tools to meet their financial goals.

The role emphasizes building trusted relationships, clear communication, and teamwork to ensure a seamless customer experience in a fast-paced banking environment.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day transactions and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships through active listening and empathy to help clients reach their financial goals.
• Perform branch operations, including cash handling and vault/ATM procedures, per bank policies.

Skills

Client service

Relationship building

Communication

Teamwork

Tech savviness

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Spokane seeks an Associate Banker to deliver welcoming, client-focused service and support branch operations daily. You will greet clients, assist with new accounts, and guide them through digital banking tools to meet their financial goals.

The role emphasizes building trusted relationships, clear communication, and teamwork to ensure a seamless customer experience in a fast-paced banking environment.