Client-Focused Banking Specialist

JP Morgan Chase; Searcy (AR); Sur place; USD 21 000 - 26 000; Plein temps

Résumé du poste

JPMorgan Chase in the United States seeks a Branch Client Service Associate to greet clients, manage lobby flow, and support account openings and servicing. You will help customers with digital banking tools like Chase Mobile App and Chase.com, while ensuring compliance with policies.

You will build trusted relationships, resolve client questions, and collaborate with branch teammates to meet financial goals while handling cash and branch operations.

Qualifications

• Must have client service experience or equivalent.
• High school diploma or GED.
• Strong communication and interpersonal skills.
• Ability to learn products and procedures quickly.
• Teamwork and collaboration with branch staff.

Responsabilités

• Greet clients entering the branch and manage lobby flow using a tablet.
• Provide account servicing, maintenance, and assist with opening new accounts.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Assist with branch operations, including cash handling and equipment literacy.

Connaissances

Client service

Relationship building

Communication

Teamwork

Product knowledge

Learning aptitude

Attention to detail

Cash handling

Formation

High school diploma or GED

Outils

Tablet device

Description du poste

JPMorgan Chase in the United States seeks a Branch Client Service Associate to greet clients, manage lobby flow, and support account openings and servicing. You will help customers with digital banking tools like Chase Mobile App and Chase.com, while ensuring compliance with policies.

You will build trusted relationships, resolve client questions, and collaborate with branch teammates to meet financial goals while handling cash and branch operations.