Client-First Banker Associate

Fairygodboss; Richmond Heights (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, understand their financial needs, and deliver tailored banking solutions. You will leverage digital channels like Chase Mobile App and Chase.com to assist customers, open new accounts, and provide ongoing servicing with care.

You will join a team that prioritizes hospitality, compliance, and building lasting relationships, helping clients achieve their financial goals through friendly, knowledgeable service.

Qualifications

• Strong commitment to delivering excellent client service.
• Ability to build trusted relationships with clients.
• Clear communication and listening skills.
• Capable of resolving client issues with attention to detail.
• Team player who collaborates to deliver seamless service.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch.
• Assist with account servicing, maintenance, and new accounts in compliance with policies.
• Educate clients on banking products and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing solutions with the team.
• Support branch operations and cash handling while following bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Product knowledge

Job description

Chase is seeking an Associate Banker to welcome clients, understand their financial needs, and deliver tailored banking solutions. You will leverage digital channels like Chase Mobile App and Chase.com to assist customers, open new accounts, and provide ongoing servicing with care.

You will join a team that prioritizes hospitality, compliance, and building lasting relationships, helping clients achieve their financial goals through friendly, knowledgeable service.