Client-First Banking Associate

JPMorganChase; Moline (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering tailored financial solutions and building lasting client relationships.

You will help clients achieve their goals by explaining products, guiding them through digital tools like Chase Mobile App and Chase.com, and collaborating with branch colleagues to provide seamless service.

This role emphasizes welcoming service, compliance with policies, and driving positive outcomes for customers and the branch.

Qualifications

• Ability to put clients first and exceed expectations with friendly service.
• Ability to build trusted relationships with clients.
• Ability to educate clients and explain banking products clearly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while complying with policies.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships through attentive listening and product knowledge sharing.
• Assist with branch operations and cash handling following procedures.

Skills

Client service

Relationship building

Communication

Empathy

Team collaboration

Product knowledge

Education

High school diploma

Tools

Chase Mobile App

Chase.com

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering tailored financial solutions and building lasting client relationships.

You will help clients achieve their goals by explaining products, guiding them through digital tools like Chase Mobile App and Chase.com, and collaborating with branch colleagues to provide seamless service.

This role emphasizes welcoming service, compliance with policies, and driving positive outcomes for customers and the branch.