Client-First Banking Associate

JPMorgan Chase & Co.; Michigan; On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to represent the Chase brand with hospitality and a focus on helping clients meet financial goals. You’ll combine modern banking tools with personalized service, welcoming clients and guiding them through product offerings in a busy branch.

The role emphasizes relationship-building, mastery of everyday banking transactions, and collaboration with the branch team to deliver exceptional client experiences in a fast-paced environment.

Qualifications

• Client-focused service experience and ability to build trusted relationships.
• Strong communication skills and ability to explain banking products clearly.
• Comfort with basic technology and self-service banking options.
• Cash handling experience is a plus.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, open new accounts, and ensure compliance with policies.
• Educate clients on Chase Mobile App, Chase.com, and ATMs for daily banking.
• Build meaningful client relationships by listening, questioning, and guiding customers.
• Perform branch operations and manage cash devices per bank procedures.

Skills

Client service

Relationship building

Communication

Teamwork

Tech literacy

Problem solving

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to represent the Chase brand with hospitality and a focus on helping clients meet financial goals. You’ll combine modern banking tools with personalized service, welcoming clients and guiding them through product offerings in a busy branch.

The role emphasizes relationship-building, mastery of everyday banking transactions, and collaboration with the branch team to deliver exceptional client experiences in a fast-paced environment.