Client-First Banker Associate

JPMorgan Chase & Co.; Clinton Charter Township (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to deliver exceptional client experiences and grow trusted relationships in a branch environment. You will greet clients, assist with accounts, and guide customers through digital banking channels while upholding regulatory requirements.

The role emphasizes hospitality, product knowledge, and teamwork to support branch success and customer satisfaction.

Qualifications

• Client service experience or comparable experience.
• Strong communication with clients.
• Ability to resolve client issues with attention to detail.
• Collaborative team player delivering seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Provide account servicing and opening new accounts while complying with policies.
• Educate clients on day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build trusted relationships by listening, asking questions, and sharing product knowledge.
• Assist branch operations and adhere to bank policies.

Skills

Client service

Communication

Problem solving

Teamwork

Attention to detail

Learning agility

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to deliver exceptional client experiences and grow trusted relationships in a branch environment. You will greet clients, assist with accounts, and guide customers through digital banking channels while upholding regulatory requirements.

The role emphasizes hospitality, product knowledge, and teamwork to support branch success and customer satisfaction.