Part-Time Client Banking Associate | Experience Advocate

JPMorgan Chase & Co.; Indianapolis (IN); On-site; USD 21,000 - 28,000; Part time

Job summary

JPMorgan Chase & Co. in Indianapolis is seeking an Associate Banker to deliver welcoming, client-focused service and to help clients with everyday banking needs using Chase Mobile App, Chase.com, and self-service options.

The role emphasizes building trusted relationships, assisting with account openings, and collaborating with branch colleagues to support customers’ financial goals while adhering to regulatory requirements.

Qualifications

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow.
• Exceed client expectations by account servicing, maintenance and opening new accounts while complying with policies.
• Educate clients on day-to-day banking and digital self-service options like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and collaborating with the branch team to meet financial goals.
• Perform branch operations and manage cash devices in line with bank policies.

Skills

Customer service

Relationship building

Communication

Problem solving

Education

High School Diploma or GED

Job description

JPMorgan Chase & Co. in Indianapolis is seeking an Associate Banker to deliver welcoming, client-focused service and to help clients with everyday banking needs using Chase Mobile App, Chase.com, and self-service options.

The role emphasizes building trusted relationships, assisting with account openings, and collaborating with branch colleagues to support customers’ financial goals while adhering to regulatory requirements.