Client-First Banking Associate

Aumni; Glendale (AZ); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will welcome clients, open accounts, and guide them through digital channels while meeting regulatory requirements.

The role emphasizes relationship-building, personalized service, and collaboration with team members to help clients meet financial goals. Full-time, on-site position with comprehensive benefits.

Qualifications

• Put clients first and deliver attentive service to create a welcoming environment.
• Build trusted relationships with clients and demonstrate care in interactions.
• Engage clients by communicating clearly and anticipating needs.
• Resolve client issues quickly with attention to detail to ensure consistency.
• Collaborate with team to deliver seamless service and achieve client goals.
• Learn products, services, and procedures quickly to assist customers.
• Client service experience or comparable experience.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the lobby.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, showing empathy, and sharing product knowledge.
• Perform branch operations and manage cash devices per bank procedures.

Skills

Excellent customer service

Relationship building

Communication skills

Problem solving

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will welcome clients, open accounts, and guide them through digital channels while meeting regulatory requirements.

The role emphasizes relationship-building, personalized service, and collaboration with team members to help clients meet financial goals. Full-time, on-site position with comprehensive benefits.