Client-First Banking Associate

Security Capital Research; Florida; On-site; USD 38,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to warmly welcome clients, answer questions, and guide them through banking solutions using mobile and online tools. You will help clients achieve their financial goals while delivering attentive service.

You will greet clients, support account openings, educate on self-service options, and collaborate with branch colleagues to provide accurate, compliant service. This role emphasizes hospitality, accuracy, and teamwork.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts while following policies.
• Educate clients on day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships with clients by listening, asking questions, and coordinating with branch team members.
• Perform branch operations and cash handling while adhering to bank policies.

Skills

Customer service

Relationship building

Tech-savvy / mobile banking

Communication

Attention to detail

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to warmly welcome clients, answer questions, and guide them through banking solutions using mobile and online tools. You will help clients achieve their financial goals while delivering attentive service.

You will greet clients, support account openings, educate on self-service options, and collaborate with branch colleagues to provide accurate, compliant service. This role emphasizes hospitality, accuracy, and teamwork.