Client-First Banking Associate

Aumni; Fort Worth (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and help them achieve their financial goals. You will manage lobby flow, open and service accounts, and promote digital banking tools to meet clients’ needs.

In this role, you’ll build trusted relationships, work with branch teammates, and perform routine branch operations while adhering to bank policies. A focus on hospitality and client care is essential.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to quickly learn products, services and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance and opening of new accounts while complying with policies and regulations.
• Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships through active listening, empathy, and sharing product knowledge.
• Perform branch operations and cash handling in line with bank policies.

Skills

Client service

Relationship building

Cash handling

Product knowledge

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and help them achieve their financial goals. You will manage lobby flow, open and service accounts, and promote digital banking tools to meet clients’ needs.

In this role, you’ll build trusted relationships, work with branch teammates, and perform routine branch operations while adhering to bank policies. A focus on hospitality and client care is essential.