Client-First Banker & Relationship Builder

Fairygodboss; Canton (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health care

On-site wellness centers

Retirement plan

Tuition reimbursement

Mental health support

Job summary

Chase is hiring an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, open accounts, assist with daily transactions, and promote digital banking tools like Chase Mobile App and Chase.com to meet financial goals.

Join our team to build trusted relationships, learn products quickly, and collaborate across the branch to exceed client expectations while adhering to policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships.
• Ability to engage clients.
• Ability to quickly and effectively resolve client issues.
• Ability to elevate the client experience.
• Ability to quickly and accurately learn products, services, and procedures.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning quickly

Cash handling

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, open accounts, assist with daily transactions, and promote digital banking tools like Chase Mobile App and Chase.com to meet financial goals.

Join our team to build trusted relationships, learn products quickly, and collaborate across the branch to exceed client expectations while adhering to policies and regulatory requirements.