Client-First Banker: Build Relationships & Banking Solutions

Fairygodboss; Peachtree Corners (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, high-quality service and to build trusted relationships with clients. You will help clients achieve their financial goals by leveraging current banking solutions, technology, and a client-first mindset.

In this role you will greet clients, assist with account openings, educate on Chase Mobile App and digital channels, and collaborate with team members to ensure a seamless customer experience in the branch.

Qualifications

• Ability to put clients first and exceed expectations with attentive service.
• Ability to build trusted relationships and show genuine care.
• Ability to engage clients and understand their needs with clear communication.
• Ability to resolve client issues quickly with attention to detail.
• Ability to collaborate with team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed expectations by servicing accounts and opening new accounts while following policies.
• Educate clients on day-to-day banking and digital self-service options like Chase Mobile App, Chase.com, ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash devices, while complying with bank procedures.

Skills

Customer service

Relationship building

Communications

Problem solving

Teamwork

Job description

Chase is seeking an Associate Banker to deliver welcoming, high-quality service and to build trusted relationships with clients. You will help clients achieve their financial goals by leveraging current banking solutions, technology, and a client-first mindset.

In this role you will greet clients, assist with account openings, educate on Chase Mobile App and digital channels, and collaborate with team members to ensure a seamless customer experience in the branch.