Client-First Banking Associate

Fairygodboss; San Bernardino (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in our branch. You will greet clients, facilitate onboarding, and use digital channels to meet their financial needs while upholding regulatory standards.

You will build trusted relationships, educate clients on products, handle routine account servicing, and support branch operations with attention to detail and teamwork. This role emphasizes hospitality and service excellence.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through branch processes.
• Provide account servicing and maintenance including opening new accounts in compliance.
• Educate clients on day-to-day banking and technology self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations and cash devices while following bank policies.

Skills

Client service experience

Relationship building

Engaging clients

Issue resolution

Team collaboration

Product knowledge learning

Cash handling experience

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in our branch. You will greet clients, facilitate onboarding, and use digital channels to meet their financial needs while upholding regulatory standards.

You will build trusted relationships, educate clients on products, handle routine account servicing, and support branch operations with attention to detail and teamwork. This role emphasizes hospitality and service excellence.