Client-First Banker: Tech-Savvy & Community-Focused

J.P. Morgan Chase & Co.; Garland (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase seeks an Associate Banker to deliver exceptional client experiences in a branch setting, greeting clients, handling account openings, and guiding customers through digital banking tools. You will build trusted relationships, understand client needs, and collaborate with the team to meet financial goals.

The role emphasizes welcoming service, accuracy, and adherence to policies, offering a pathway to grow within a dynamic banking environment in Garland, TX.

Qualifications

• Client service experience or comparable experience.
• Fluent reading and speaking in English and Spanish.

Responsibilities

• Create a welcoming environment by greeting clients and assisting with lobby flow and scheduling meetings.
• Provide account servicing and maintenance, open new accounts, and ensure compliance with policies and banking regulations.
• Educate clients on day-to-day transactions and digital banking tools like Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and offering product knowledge to help clients reach their financial goals.
• Assist branch operations, including handling cash devices and adhering to bank policies and procedures.

Skills

Client service

Bilingual EN/ES

Effective communication

Team collaboration

Education

High school diploma or GED

Job description

Chase seeks an Associate Banker to deliver exceptional client experiences in a branch setting, greeting clients, handling account openings, and guiding customers through digital banking tools. You will build trusted relationships, understand client needs, and collaborate with the team to meet financial goals.

The role emphasizes welcoming service, accuracy, and adherence to policies, offering a pathway to grow within a dynamic banking environment in Garland, TX.