Customer-First Banker: Tech-Savvy, Client-Focused

JP Morgan Chase; Tyler (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to join a Tyler, TX branch, delivering friendly, attentive service and leveraging digital tools to meet clients’ financial needs. You will greet customers, assist with accounts, and guide clients through Chase Mobile and online banking options.

The role emphasizes building trusted relationships, understanding individual goals, and collaborating with branch colleagues to ensure a seamless client experience and regulatory compliance.

Qualifications

• High school diploma or GED required.
• Prior client service experience preferred.
• Ability to learn banking products and processes quickly.
• Strong communication and interpersonal skills.
• Comfort with technology and digital banking tools.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch.
• Provide account servicing, maintenance, and assist with opening new accounts.
• Educate clients on mobile apps and digital banking solutions.
• Build trusted relationships and understand client financial goals.
• Support branch operations and adhere to policies.

Skills

Client service experience

Relationship building

Communication skills

Team collaboration

Tech savviness

Attention to detail

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to join a Tyler, TX branch, delivering friendly, attentive service and leveraging digital tools to meet clients’ financial needs. You will greet customers, assist with accounts, and guide clients through Chase Mobile and online banking options.

The role emphasizes building trusted relationships, understanding individual goals, and collaborating with branch colleagues to ensure a seamless client experience and regulatory compliance.