Customer-First Banker: Tech-Savvy Financial Guide

Aumni; Henderson (NV); On-site; USD 42,000 - 58,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, assist with accounts, and guide customers through digital banking tools to meet their financial goals.

You will build trusted relationships through attentive service, effective communication, and a collaborative team approach, while adhering to regulatory requirements and bank policies. This role emphasizes hospitality and client care across daily operations.

Qualifications

• High school diploma or GED required.
• Previous client service experience or equivalent.
• Ability to learn products, services, and procedures quickly.
• Strong interpersonal and communication skills.
• Ability to deliver hospitality and build rapport with clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with friendliness.
• Assist with account servicing and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day transactions and digital banking tools (Chase Mobile App, Chase.com, ATMs).
• Build trusted relationships by listening, asking thoughtful questions, and sharing product knowledge.
• Handle branch operations responsibilities and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Attention to detail

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a welcoming branch environment. You will greet clients, assist with accounts, and guide customers through digital banking tools to meet their financial goals.

You will build trusted relationships through attentive service, effective communication, and a collaborative team approach, while adhering to regulatory requirements and bank policies. This role emphasizes hospitality and client care across daily operations.