Client-First Banker: Relationships & Tech Solutions

JPMorganChase; St. Louis (MO); On-site; USD 40,000 - 52,000; Full time

Job summary

Chase is a leading financial services firm dedicated to delivering exceptional client experiences. As an Associate Banker, you will welcome clients, provide product solutions, and connect them with digital tools to meet their financial goals.

You will build trusted relationships through attentive service, collaboration with team members, and adherence to regulatory requirements while engaging with clients in a modern branch environment.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED.
• Ability to put clients first and exceed expectations.
• Ability to build trusted client relationships.
• Ability to use technology self-service options (mobile app, Chase.com, ATMs).

Responsibilities

• Welcome clients and greet them, manage lobby traffic with a tablet.
• Open new accounts and provide account servicing while following policies.
• Educate clients on day-to-day banking and digital tools.
• Build relationships by listening, asking questions, and showing empathy.
• Perform branch operations including cash handling per procedures.

Skills

Client service

Communication skills

Relationship building

Team collaboration

Problem solving

Technology literacy

Education

High school diploma or GED

Tools

Digital banking tools

Job description

Chase is a leading financial services firm dedicated to delivering exceptional client experiences. As an Associate Banker, you will welcome clients, provide product solutions, and connect them with digital tools to meet their financial goals.

You will build trusted relationships through attentive service, collaboration with team members, and adherence to regulatory requirements while engaging with clients in a modern branch environment.