Client-First Banker: Tech-Savvy & Solutions

Fairygodboss; Gloucester (MA); On-site; USD 50,000 - 75,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships. You will use Chase’s digital tools to assist clients in everyday transactions and help them reach financial goals.

You will greet clients, manage lobby flow, and support opening new accounts while adhering to policies. Collaboration with branch teammates is essential to provide seamless, high-quality service.

Qualifications

• Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
• Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
• Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones in compliance with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by actively listening and collaborating with team members to meet financial goals.
• Conduct branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Team collaboration

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted client relationships. You will use Chase’s digital tools to assist clients in everyday transactions and help them reach financial goals.

You will greet clients, manage lobby flow, and support opening new accounts while adhering to policies. Collaboration with branch teammates is essential to provide seamless, high-quality service.