Client-First Banker: Build Relationships & Tech Solutions

JPMorganChase; Harker Heights (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals using the latest banking solutions.

You will build trusted relationships, assist with account openings and servicing, promote digital tools like Chase Mobile App, and collaborate with the branch team to meet customer needs.

This role emphasizes inclusion, compliance, and providing a seamless, memorable banking experience for every client in a community branch.

Qualifications

• High school diploma or GED.
• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships and communicate clearly.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones while following policies.
• Educate clients on daily banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and collaborating with team members to help clients reach financial goals.
• Perform branch operations and cash handling in compliance with bank policies.

Skills

Client service

Relationship building

Tech-savvy with digital tools

Effective communication

Team collaboration

Learn products quickly

Customer empathy

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and help clients achieve their financial goals using the latest banking solutions.

You will build trusted relationships, assist with account openings and servicing, promote digital tools like Chase Mobile App, and collaborate with the branch team to meet customer needs.

This role emphasizes inclusion, compliance, and providing a seamless, memorable banking experience for every client in a community branch.