Client-First Banker: Relationships & Tech Solutions Pro

Fairygodboss; Chandler (AZ); On-site; USD 42,000 - 66,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, high-touch service and guide clients through daily banking needs. You will greet clients, help with account servicing and openings, and promote digital solutions to enhance convenience and security.

In this role you will build trusted relationships, listen actively, and collaborate with the branch team to help clients achieve their financial goals while adhering to bank policies and procedures.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly to understand and help.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts, opening new accounts, and ensuring regulatory compliance.
• Educate clients on day-to-day banking and digital self-service tools (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and collaborating with branch team members.

Skills

Client-first

Relationship building

Client engagement

Issue resolution

Customer experience

Product knowledge

Customer service experience

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, high-touch service and guide clients through daily banking needs. You will greet clients, help with account servicing and openings, and promote digital solutions to enhance convenience and security.

In this role you will build trusted relationships, listen actively, and collaborate with the branch team to help clients achieve their financial goals while adhering to bank policies and procedures.