Client-First Banker: Experience & Tech Solutions

JPMorgan Chase; Short Hills (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, attentive service and expert guidance on banking products at a local branch. You will greet clients, open and service accounts, and help customers navigate Chase mobile and online tools to meet their financial goals.

You will build trusted relationships through listening, empathy, and collaboration with branch teammates, ensuring accurate transactions and compliant operations. The role emphasizes hospitality and community focus.

Qualifications

• High school diploma or GED required or equivalent.
• Strong customer service and communication skills.
• Ability to explain banking products clearly and accurately.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch.
• Provide account servicing, maintenance, and open new accounts in compliance with policies.
• Educate clients on day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships through active listening and collaborative teamwork to meet client goals.
• Assist with branch operations and cash handling in line with bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Adaptability

Technology fluency

Attention to detail

Education

High school diploma or GED

Tools

Chase Mobile App

Chase Online Banking

Job description

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, attentive service and expert guidance on banking products at a local branch. You will greet clients, open and service accounts, and help customers navigate Chase mobile and online tools to meet their financial goals.

You will build trusted relationships through listening, empathy, and collaboration with branch teammates, ensuring accurate transactions and compliant operations. The role emphasizes hospitality and community focus.