Customer-Focused Banker: Tech-Savvy Financial Guidance

JPMorgan Chase & Co.; Sylvania (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. in Ohio seeks an Associate Banker who will welcome clients, deliver attentive service, and represent the brand with warmth and professionalism.

You will build trusted relationships by sharing product knowledge, supporting account openings, and guiding customers through digital banking tools such as Chase Mobile App and Chase.com. Collaborating with branch teammates, you will handle daily operations, uphold regulatory requirements, and contribute to the branch's success

Qualifications

• Client-first mindset with attentive and friendly service.
• Ability to build trusted relationships with clients.
• Effective communication to understand and assist clients.
• Ability to resolve client issues with attention to detail.
• Ability to learn products and procedures quickly.
• Experience in client service or related role.
• High school diploma or GED is required.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby traffic, and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new ones while following policies and regulations.
• Educate clients on day-to-day banking and self-service options like Chase Mobile App and Chase.com.
• Build meaningful relationships by listening, asking questions, and collaborating with branch teammates.
• Perform branch operations, including cash handling and ATM responsibilities, in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learning agility

Cash handling

Tech literacy

Regulatory compliance

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Ohio seeks an Associate Banker who will welcome clients, deliver attentive service, and represent the brand with warmth and professionalism.

You will build trusted relationships by sharing product knowledge, supporting account openings, and guiding customers through digital banking tools such as Chase Mobile App and Chase.com. Collaborating with branch teammates, you will handle daily operations, uphold regulatory requirements, and contribute to the branch's success