Client-First Banker: Hospitality, Tech-Savvy Service

Aumni; Springboro (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health care benefits

Retirement savings plan

Employee wellness programs

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality and assist clients in achieving their financial goals. You will welcome clients, open accounts, and provide guidance on Chase digital tools in a fast-paced branch environment.

The role emphasizes building trusted relationships, leveraging product knowledge, and collaborating with team members to ensure exceptional service and compliance with bank policies.

Qualifications

• Customer service experience or comparable experience.
• Strong communication and interpersonal skills.
• Ability to engage clients and anticipate needs.
• Attention to detail in resolving client issues.
• Willingness to work collaboratively in a team environment.

Responsibilities

• Create a welcoming environment for clients as they enter the branch.
• Open new accounts and perform account servicing while following procedures and regulatory requirements.
• Educate clients on digital banking options (mobile app, Chase.com, ATMs).
• Build relationships by listening, asking questions, and offering product knowledge.
• Assist with branch operations and cash handling per bank policies.

Skills

Customer service

Communication

Teamwork

Problem solving

Technology literacy

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality and assist clients in achieving their financial goals. You will welcome clients, open accounts, and provide guidance on Chase digital tools in a fast-paced branch environment.

The role emphasizes building trusted relationships, leveraging product knowledge, and collaborating with team members to ensure exceptional service and compliance with bank policies.