Client-First Banker: Hospitality Meets Tech

Fairygodboss; Muskegon (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver hospitality-driven service and leverage digital banking tools to meet client needs. You will build trusted relationships, educate clients on products, and help them achieve their financial goals in a branch setting.

The role emphasizes teamwork, accuracy, and adherence to policies while guiding customers through everyday transactions and new account openings.

Qualifications

• Client service experience or comparable experience.
• Cash handling experience.
• Ability to learn products and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and open new accounts in compliance with policies.
• Assist clients with day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and sharing solutions.
• Handle branch operations including cash devices per bank procedures.

Skills

Client service

Cash handling

Tech solutions

Communication

Teamwork

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-driven service and leverage digital banking tools to meet client needs. You will build trusted relationships, educate clients on products, and help them achieve their financial goals in a branch setting.

The role emphasizes teamwork, accuracy, and adherence to policies while guiding customers through everyday transactions and new account openings.